About us
Founded in 2017, Dollter has been dedicated to love doll sales for years.
We have been away from order services for nearly a year. Starting from the second half of 2025, we temporarily suspended all order intake due to internal company restructuring, alongside adjustments to comply with updated industry regulatory policies and multiple comprehensive factors.
Throughout this break spanning late 2025 to the first half of 2026, we received countless emails from our loyal long-time fans and new customers eager to place orders. We are truly grateful for all your continuous care, word-of-mouth recommendations and persistent trust in our brand over this period.
We are thrilled to announce our official website will fully restore its order function in mid-to-late July, with products being listed gradually on our original official site.
Please kindly note a small update: certain older styles will no longer be restocked or available for sale on the website. If you are looking for discontinued models, feel free to reach out to us via email.
Our website now features categorized collections sorted by height, price, material, weight and brand for easier browsing. You may first explore our listed items to find styles you love. If your preferred design is not shown online, send us an email for custom consultation.
Our long-standing official email address remains unchanged. When writing to us, please clearly state the specific doll model you are interested in so we can reply efficiently.
We sincerely hope to keep receiving your consistent support as we restart our services.
how to order
Our website payment function is still temporarily unavailable. Please follow the complete ordering process below to complete your purchase:
Step 1: Browse & Select Your Favorite Doll Model
Browse our official website first to check all available doll styles. Our site has clear category filters for quick selection:
By Brand: If you prefer products from specific manufacturers, jump to this category directly.
By Material: TPE: Slightly higher oil output and more noticeable odour;
Silicone: Superior touch, more realistic texture and longer service life.
By Height: Filter dolls by shorter or taller body sizes as you like.
By Weight: Pick lightweight dolls for easier handling via this filter.
If the style you want is not listed on the website, send us an email to tell us your target model directly.
Step 2: Contact Us via Email to Confirm Order Details
Once you pick a preferred doll, reach out to our official email for further consultation and customisation options:
Optional custom features: eye colour, hair colour, skin tone, articulated finger skeletons, soft upgraded breasts and more accessories.
If you do not need custom adjustments, you may place an order strictly based on the official standard photos.
We will confirm two key points with you at the very beginning of email communication:
Your delivery country/region: Due to the special nature of our products, shipping services are not accessible to all countries and territories. We will verify delivery availability for your location first. The exact doll model you intend to purchase.
Step 3: Confirm Quotation & Complete Payment
After we finalise all custom specifications and send you the full price quote, you may settle payment via two main channels: PayPal or bank transfer.
Step 4: Production Lead Time
Production time fully depends on the doll manufacturer’s schedule:
Standard production cycle: 1 to 4 weeks.
For orders with extensive customisation or during manufacturers’ peak order periods, production may take up to 2 months, which is a normal lead time.
We will inform you of the exact estimated completion date before you make payment, and you are welcome to enquire about the timeline at any time.
Step 5: Shipping & Tracking
We support delivery to most regions including the United States, Europe, Southeast Asia and Japan.
Shipping methods: Air freight (default priority), railway transport and sea transport. Different shipping options result in different delivery durations.
Once your parcel is dispatched, we will provide you with a unique tracking number so you can monitor the delivery status online anytime.
After Delivery
We would greatly appreciate it if you could share your feedback after receiving your doll. Feel free to email us anytime for repeat purchases or any other inquiries in the future.
